DIRECT TV SUCKS

When I signed up for a bundle package with Verizon and Direct TV I was going to be saving money and would be getting more channels than with my regular cable. Boy has this been a nightmare. Direct TV was late on their scheduled instalation and had to be rescheduled for the following week. And that day they were an hour and half late. They tried to charge me equipment fees and have signed me up for the wrong package so I am getting charged for a bigger package than I signed up for. I have spent tons of time on the phone with the company and my problem never gets resolved and their response it that the package I signed up for they claim doesn't exist--although I always have the contract right in my hand. I have been so frustrated and have threatend to quit the contract but they say that it will cost me over $340 and I don't have that kind of money. I have now told them I am contacting the better business buearu and will be contacting the company with my complaint. With a glimpse of hope I contacted the guy that signed me up for the package that works for Verizon and he is going to have his manager contact me and get it all figured out. Stating that I should have never even been charged from Direct TV and that the bill should come from Verizon. Crazy huh!!! Be wary of bundeling and special packages. Hopefully this doesn't happen to any of you. All this for the love of TV.